Social Media Transparency Reports | Joseph J. Trybala III

Social media platforms publish transparency reports to communicate how they handle harmful content — but how accurate and complete are these reports? This project conducts a mixed-methods analysis of transparency reports across major platforms, surfacing systematic gaps between reported policies and observable outcomes.

Published as a Late-Breaking Work at CHI 2025 (Chang et al., 2025).

Methods: Qualitative content analysis, policy document analysis.

Collaborators: Tyler Chang, Sharon Bassan, Afsaneh Razi (DONUTS Lab, Drexel University)

References

2025

CHI EA

Opaque Transparency: Gaps and Discrepancies in the Report of Social Media Harms

Tyler Chang, Joseph J Trybala, Sharon Bassan, and 1 more author

In Extended Abstracts of the CHI Conference on Human Factors in Computing Systems, 2025

DOI Bib

@inproceedings{chang2025opaque,
  author = {Chang, Tyler and Trybala, Joseph J and Bassan, Sharon and Razi, Afsaneh},
  title = {Opaque Transparency: Gaps and Discrepancies in the Report of Social Media Harms},
  booktitle = {Extended Abstracts of the CHI Conference on Human Factors in Computing Systems},
  series = {CHI EA '25},
  year = {2025},
  publisher = {Association for Computing Machinery,},
  address = {New York, NY, USA},
  doi = {10.1145/3706599.3719829},
  url = {https://doi.org/10.1145/3706599.3719829},
}